FRAGILE GOODS COURIERS
 

No, you don’t have to. Our expert drivers always carry the necessary padding materials to ensure your fragile belongings are safely and securely transported. In fact, since we always take pictures of our collections, it’s advisable not to pre-wrap your items beforehand. This allows our drivers to easily document the condition of your belongings at the time of collection, giving you added peace of mind.

We provide a range of professional packing solutions designed to protect your items throughout transit. The main methods we offer are: - Wooden Crates – The most secure option, ideal for large, heavy, or fragile items. Crates can be customized to fit specific dimensions and offer maximum protection. - Reinforced Boxes – Strong, durable boxes suitable for medium-sized items that require extra support. - Double-Walled Boxes – A cost-effective and reliable choice for smaller or less fragile items, offering added strength compared to standard cartons. Each method includes subcategories and variations to suit different shipment types. For delicate or oversized goods, wooden crates are recommended, while reinforced and double-walled boxes are often more practical for smaller or less sensitive items. Our staff are fully trained to provide as many options as possible, ensuring you can select the packing method that best matches your needs. If you’d like more detail on any of these options, please don’t hesitate to ask—our team will be delighted to guide you.

Because of the hardware involved, electronics need special attention when packing them for shipping. We offer different solutions based on fragility, weight, and value. Any questions about the process? One of our packing experts will walk you through the steps we follow to ensure your shipment is completely safe.

Not at all! — it’s entirely up to you! We offer time-specific local collections and deliveries, allowing you to choose a convenient time slot. One of our drivers or riders will also give you a call beforehand, so you’ll know exactly when to expect them and can be ready. If your delivery isn’t time-sensitive, we also provide flexible scheduling options at a lower cost. This way, you can balance convenience and budget depending on your unique needs.

Our services include our Tracked & Damaged Delivery, a significant advancement beyond traditional tracking services. Rather than simply providing a tracking number, we actively monitor the status of your shipment on a daily basis. Our team ensures that every stage of the delivery process runs smoothly, and if any issue arises or attention is required, we intervene immediately. We take proactive measures to resolve potential problems before they escalate, and we liaise directly with the relevant parties to obtain or provide any additional information needed. This hands-on approach minimizes delays, enhances transparency, and ensures your shipment receives the care and attention it deserves from dispatch to final delivery

Destination services include standard delivery and premium level white glove delivery to businesses and residences in selected countries. Please ask in advance for availability at your preferred destination.

We provide the following choices for pickup and drop-off

• White Glove Service
• Loading dock delivery
• Timed collection (within a two-hour slot)
• Residential inside delivery
• Curbside delivery with liftgate
• Terminal delivery, allowing pickup from the nearest termina
• Door-to door and door-to-port services

Contact us if you need help to decide the delivery method most appropriate to your cargo, and to obtain a free quote.

In most international shipments, duties and taxes are typically charged to the receiver before delivery. However, we understand that every shipment has unique circumstances. If preferred, we can arrange for these charges to be billed to the sender instead of the receiver. If you are sending personal effects, you may be entitled to a duty-free entry in the receiving country, depending on local rules, regulations, and your specific circumstances. This flexibility ensures that you can choose the option that best suits your needs and the nature of your shipment. Our team is available to guide you through the process and help set up the most convenient arrangement.

When we pack your items, we offer comprehensive coverage against loss and damage to ensure that your items are protected throughout the delivery process. If you decide to pack your items we can still offer our cover, but only against loss, not damage.